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Enhance Your Party Experience

Revolutionizing Event Management for You

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For any sort of assistance

help@verycoolparties.com

Terms of Service

TERMS OF SERVICE Last updated: May 29, 2025 These Terms of Service (“Terms”) govern your use of the Kalor mobile application (the “App”) and related services (collectively, the “Service”) operated by The Kalor Company, based in Lisbon, Portugal (“we”, “us”, or “our”). By creating an account, accessing, or using Kalor, you agree to be bound by these Terms. 1. ELIGIBILITY You must be at least 16 years old to use the Service. By using Kalor, you confirm you have the legal capacity to enter into this agreement. 2. ACCOUNT REGISTRATION You must create an account to request access to events and purchase tickets. You agree to provide accurate, complete, and current information (name, username, email, and optionally phone number). You are responsible for maintaining the confidentiality of your login credentials. 3. USE OF THE SERVICE The App enables you to: View upcoming events Request access to guestlists Purchase event tickets (if accepted) Use QR codes for entry and consumable redemption Tickets are only accessible after guestlist approval by the event host. 4. PAYMENT AND REFUNDS All ticket payments are processed through Stripe. You will only be charged once accepted to an event’s guestlist. Refunds are available only if you have not breached any rules set by event organizers. We reserve the right to deny refund requests where breaches are evident. Stripe may take several days to process approved refunds. We are not responsible for bank delays. 5. QR CODES & BEVERAGE SYSTEM Each ticket includes a QR code used for event entry and beverage redemptions. QR codes are personal and non-transferable. Lost or misused QR codes will not be reissued or refunded. 6. ACCEPTABLE USE You may not: Impersonate others or provide false information Attempt to reverse-engineer, hack, or disrupt the App Transfer or resell tickets outside the App Interfere with other users or system security 7. INTELLECTUAL PROPERTY All app content, branding, and code is owned by The Kalor Company. Users may not copy, distribute, or reuse any part of the App or its materials without written permission. 8. PRIVACY We collect your name, username, email, phone number (optional), and birthday. Data is stored and managed via Firebase and shared only with Stripe for payment processing. You may delete your account at any time via the app or by contacting help@verycoolparties.com. For full details, see our [Privacy Policy]. 9. FEATURE CHANGES & SERVICE MODIFICATIONS Kalor is in early-stage testing and subject to frequent updates. We reserve the right to add, modify, or remove features at any time without notice. We may suspend or discontinue the Service at any time. 10. LIABILITY WAIVER By attending Kalor-hosted events, you acknowledge: You assume all risks associated with physical attendance, including but not limited to injury, intoxication, or third-party misconduct. You release The Kalor Company and its affiliates from all liability for personal injury, property damage, or losses arising from event participation, except where prohibited by law. 11. TERMINATION We may suspend or delete your account without notice if you: Violate these Terms Misuse tickets or QR codes Breach event host rules You may delete your account at any time. 12. GOVERNING LAW These Terms are governed by the laws of Portugal. All disputes shall be resolved under the exclusive jurisdiction of the courts of Lisbon, Portugal. 13. DISPUTE RESOLUTION & ARBITRATION You agree to resolve any disputes arising under these Terms through binding arbitration, waiving any right to class actions or jury trials, to the fullest extent permitted by law. 14. CONTACT For support or questions: help@verycoolparties.com 15. CHANGES TO TERMS We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms.

Privacy Policy

Last updated: May 29, 2025 Kalor is operated by The Kalor Company, based in Lisbon, Portugal. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application (“Kalor”, “we”, “us”, “our”). By using Kalor, you agree to the terms of this Privacy Policy. 1. Information We Collect When you create and use a Kalor account, we may collect the following data: Account Information Full name Username Email address Phone number (optional) Date of birth Usage Information Event access and attendance records QR code usage (for entry and beverage redemptions) App interactions and error logs (via Firebase) Payment Information Payment details and ticket purchase records (processed via Stripe; we do not store card data) 2. Why We Collect Your Data We use your data to: Enable core app features (e.g., ticketing, QR entry) Confirm age eligibility (16+) Process payments and refunds through Stripe Manage access to real-life events Improve app performance and stability (via Firebase) Provide customer support and enforce platform rules 3. Legal Basis for Processing (GDPR) We process your data based on: Consent: when you sign up and provide your information Contractual obligation: to deliver event access after ticket purchase Legitimate interest: to improve our services and ensure safety Legal compliance: to meet applicable regulations (e.g. age requirements) 4. Sharing Your Information We do not sell or rent your data. We only share your data with: Stripe: to securely process payments Firebase (Google): for secure infrastructure, crash reporting, and analytics These services are compliant with GDPR and use appropriate safeguards for data protection. 5. How Long We Keep Your Data We retain personal data only as long as necessary to: Provide services to you Meet legal/accounting obligations Resolve disputes or enforce our Terms You can delete your account at any time via the app or by contacting us. 6. Your Rights Under GDPR, you have the right to: Access your personal data Correct inaccurate data Request deletion (“right to be forgotten”) Object to or restrict processing Withdraw consent File a complaint with a data protection authority To exercise any of these rights, email: help@verycoolparties.com 7. Age Restriction Kalor is intended for users aged 16 and older. We do not knowingly collect personal data from users under 16. If you believe we have done so, contact us immediately for removal. 8. Security Measures We use secure, industry-standard measures to protect your data, including: Encrypted communications Access controls Secure hosting via Firebase Despite this, no system is 100% secure. Users should also protect their account information. 9. International Transfers Some data may be processed or stored outside the EU (e.g. via Stripe or Firebase). These providers use approved safeguards, such as Standard Contractual Clauses, to ensure lawful transfer and protection of EU user data. 10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or via email. 11. Contact Us The Kalor Company Lisbon, Portugal help@verycoolparties.com

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